Resources & Forms

Associated Property Management LLC is a management firm specializing in condominium, cluster, and other homeowner association management in Northeast Ohio. Whether your Association’s homeowners need personalized attention or your Board Members need help minimizing risk and maximizing the budget for your community, Associated Property Management LLC can help. As members of the Community Associations Institute we share common goals with community association homeowners and board members.

Throughout our history, Associated Property Management LLC has enjoyed building an extensive track record of exceptional service for our clients. Their feedback drives us to continue our advances in the marketplace by providing more personalized and instrumental services to help you achieve your goals. We will not lose sight of the major resource we offer to our clients: the creative thinking, problem solving and dedication of our experienced staff. The Associated Property Management team is committed to providing superior customer service in all areas of management, administration, maintenance supervision and much, much more.

FRONTSTEPS

Alliance Association Bank

Many of our associations do their banking with Alliance Association Bank.  If you live in an association that banks with AAB, you are able to connect to their website for online billing by clicking on the following link:

Alliance Online Pay

 

is a management company portal product that enables homeowners and board members to access information in FRONTSTEPS in REAL time. Homeowners can view their accounts and pay online, view maintenance issues including submitting service requests, update profile information, view documents and much more.

Board members can view compliance and maintenance issues for the entire association, view and approve (or reject) invoices, view delinquent accounts and view board-only documents.

If your association has chosen to utilize this great service and you are signed up as a homeowner, simply click on the FRONTSTEPS icon located throughout our entire website to be redirected to the sign in page.

Once you have registered for FRONTSTEPS, you can connect to your information even faster by downloading the APMOH Connect App.  Click on the link you need:

HomeWiseDocs.com

Homewisedocs.com provides reliable, around the clock access to all governing documents and critical project data for lenders, closing agents, real estate agents and homeowners from APM’s managed communities.  Associated Property Management will continue to bring the latest tools and practices to the community association industry and affiliated professionals.  Homewisedocs.com simplifies the process of obtaining the association information that you require.  You can log on to homewisedocs.com by clicking on the following link:

Homewisedocs.com

Alliance Association Bank

Many of our associations do their banking with Alliance Association Bank.  If you live in an association that banks with AAB, you are able to connect to their website for online billing by clicking on the following link:

Alliance Online Pay

Community Associations Institute (CAI)

CAI is an international organization that provides education and resources to community association homeowner leaders, professional managers, association management companies and other businesses and professionals who provide products and services to community associations.  To learn more about CAI click the following link:

CAIonline.com

 U.S Department of Housing and Urban Development

Need to see if your association is FHA approved? Follow the link to find out:

entp.hud.gov/idapp/html/condlook.cfm

Privacy Policy for SMS TCR Registration:

We are committed to safeguarding your privacy and ensuring the security of your personal information. By providing your phone number, you consent to receive SMS messages from us. These messages may include updates, promotions, and other information related to our services.

Collection and Use of Information: We collect your phone number solely for the purpose of sending you SMS messages. We will not use your phone number for any other purpose without your explicit consent. Your phone number will be stored securely and will not be shared with third parties, except as required by law or with your explicit consent.

Opting Out: You have the right to opt out of receiving SMS messages from us at any time. To stop receiving messages, simply reply “STOP” to any SMS you receive from us. Upon receiving your opt-out request, we will promptly remove your phone number from our SMS messaging list.

Data Security: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Your phone number will be stored in a secure environment and will only be accessible to authorized personnel.

Changes to This Statement: We may update this SMS Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by sending a notice to your phone number or by posting an updated statement on our website.

Contact Us: If you have any questions or concerns about this SMS Privacy Statement or our data practices, please contact us at 330-722-3000.

By providing your phone number and opting in to receive SMS messages, you acknowledge that you have read and understood this SMS Privacy Statement and agree to its terms.

1. What information do we collect?

We collect your phone number solely for the purpose of sending you SMS messages. We will not use your phone number for any other purpose without your explicit consent. Your phone number will be stored securely and will not be shared with third parties, except as required by law or with your explicit consent.

2. How do we process your information?

We collect your phone number solely for the purpose of sending you SMS messages. We will not use your phone number for any other purpose without your explicit consent. Your phone number will be stored securely and will not be shared with third parties, except as required by law or with your explicit consent.

3. When and with whom do we share your information with?

We will never disclose any personal information such as Phone numbers and SMS consent with any third parties for marketing purposes.

1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Associated Property Management, you may receive messages related to your specific property or association:

Appointment reminders
Follow-up messages
Billing inquiries
Example: “Hello, this is a friendly reminder of your upcoming appointment with the plumber at [your address] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [3] SMS messages per week related to your [appointments].
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Associated Property Management in the following ways:

Verbally, during a conversation

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or you can get help directly from us by calling 330-722-3000.

8- Standard Messaging Disclosures:

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

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